Refund & Credit Policy

Store Items

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 512-777-4099 with details of the product and the defect.

Learning Hub Subscriptions

What is ADI's refund policy for Learning Hub subscriptions?

You will be charged annually on the day you start your paid ADI account. All fees and charges are prepaid and nonrefundable, and there are no refunds for partially used periods, so start launching those investigations!

What forms of payment does ADI accept for Learning Hub Subscriptions?
  • For individual teacher license subscriptions, we accept online credit card payments and we will email you a receipt. While we do not process PO’s for our individual licenses, we are able to provide you with an itemized receipt after the purchase is made so that you can request your employer to reimburse you for the cost.
  • For school-wide licenses and district-wide licenses: we accept ACH, wire transfers, physical checks, and online credit card payments. For all credit card payments over $5,000, there will be an additional processing fee of 3%.
How do I purchase a school or district license?

For more information about purchasing a school or district license, contact ADI to get a quote.

Can I request reimbursement from my school for my individual license?

We are able to provide you with an invoice after the purchase is made so that you can request your employer to reimburse you for the cost of your Starter or Pro license.

What is ADI’s upgrade policy in case I’m paying for a license and my school or district purchases one for me?

For individual purchases (i.e. Starter or Expanded), if there are six months or more remaining on your ADI subscription and your school and/or district get a school/district account, ADI will provide you a prorated refund for the unused portion of the Starter or Expanded account. Please contact orders@argumentdriveninquiry.com for more information.

 

For more information, please visit: https://www.argumentdriveninquiry.com/privacy-refund-policies

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